Refund policy

Return & Refund Policy

All Sales Are Final
Due to the nature of our items, we do not offer returns, exchanges.

Damaged or Defective Items
We take great care in packaging your order, but we understand that mishaps can occasionally happen in transit. If you received an item that is damaged, defective, or incorrect, we are here to make it right.

  • Reporting Window: You must inspect your order upon delivery and contact us at chriskanorthstreet@gmail.com within 5 days of receiving your package.

  • Required Details: Please include your order number, a description of the issue, and clear image of the damaged or defective item and its packaging.

  • Resolution: Once we review and verify the issue, we will happily arrange for a replacement or issue a full refund to your original payment method.

Custom Orders
Because custom and personalized items are made specially for you, they are strictly non-refundable unless they arrive damaged or defective.

If you have any questions or concerns about your order, please do not hesitate to reach out to us at chriskanorthstreet@gmail.com.